How can we help?




Follow

External Mail Client - Outlook App for Android

Stewart -

PROBLEM
I want my users to be able to configure their atmail cloud accounts with the Outlook app on their Android devices.

ENVIRONMENT

  • atmail cloud EU
  • atmail cloud US-EAST

CAUSE
Requirement for Outlook Android app configuration.

RESOLUTION

Required details

To connect your atmail cloud account to the Outlook app for Android, you will need the following:

  • Email Address
  • Email Password
  • Server Settings

Secure Server Settings

  • US-EAST Servers
    • Incoming server
      imap.us-east.atmailcloud.com
      or
      pop.us-east.atmailcloud.com

      TLS - Port: 143 for IMAP, 110 for POP3
      SSL
       - Port: 993 for IMAP, 995 for POP3
    • Outgoing server
      smtp.us-east.atmailcloud.com

      TLS - Port: 25 or 587
      SSL - Port: 465
  • EU Servers
    • Incoming server
      imap-eu.atmailcloud.com
      or
      pop-eu.atmailcloud.com

      TLS - Port: 143 for IMAP, 110 for POP3
      SSL
       - Port: 993 for IMAP, 995 for POP3
    • Outgoing server
      smtp-eu.atmailcloud.com

      TLS - Port: 25 or 587
      SSL - Port: 465

Note: Connection via  IMAP is preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.

Outlook App

If you haven't already, you will need to first download the Outlook app from the Google Play store. 

Outlook_google_play_store.jpg

Setting up New Account

Open the Outlook app, go to Settings, click onto ADD ACCOUNT.

Outlook_Settings.jpg

Enter your account email address. Click onto SETUP ACCOUNT MANUALLY.

Outlook-AddAccount.jpg

Select IMAP.

Outlook-SelectAccountType.jpg

Enter your account details. Then click onto ADVANCED SETTINGS to enter server details.

Outlook-AccountDetails1.jpg

Enter the server settings for your account then click the  to complete the account setup. 

Outlook-AccountDetails2.jpgOutlook-AccountDetails3.jpg

Setup is now complete.

OutlookApp.jpg

Comments


Contact our support team


+61 (7) 5357 6605       support@atmail.com