PROBLEM

I need to install atmail ActiveSync.

ENVIRONMENT

• On-Premise Server + WebMail Installations: Version 7.8.0.1
• Webmail Only Installations: Version 7.8.0.1

CAUSE

ActiveSync requirement.

RESOLUTION

Since atmail 7.4, atmail requires an extra package for ActiveSync. With the release of atmail 7.8.0.1, a newer version of atmail ActiveSync is also available. This package is available for download via the "Downloads" section of your Atmail Customer Portal.

Requirements

• atmail 7.8.0.1
• apache 2.4 only
• POSIX (php-process) Extension for PHP
• atmail 7.8.0.1+ must be already installed
• Valid license to use ActiveSync with atmail
• Operating System

  Since Atmail ActiveSync is based on PHP, it can be ported into any platform that supports and/or compiles PHP. Currently, Atmail supports the following environments:

  • Redhat Enterprise 6.x and 7.x only
  • CentOS 6.x and 7.x only
  • Ubuntu 14.x only

How to install

Download

You will first need to download the atmail ActiveSync package from within your Atmail Customer Portal. Login at https://atmail.com/portal2/ and go to the "Downloads" page. Here you will find a link to download the Atmail ActiveSync package.

Installation

1. Create /usr/share/push/ directory.

   mkdir /usr/share/push

2. Place the downloaded file any where on your server and extract as follows.

   tar xfvz atmail7.push.xxx.tgz -C /usr/share/push/

   Change the file name to match the file you downloaded. Each customer will be provided with a unique file name.
3. Ubuntu Requirement:
   

   apt-get install php5-xsl php5-curl php5-imap
   sudo php5enmod imap
   sudo php5enmod curl
   sudo php5enmod xsl
   sudo apachectl restart

4. Run atmail ActiveSync installation.

   cd /usr/share/push
   php /usr/share/push/install.php

5. Example Installation

   [root@localhost /]# mkdir /usr/share/push
   [root@localhost /]# tar xvzf push.xxx.tgz -C /usr/share/push/
   DEVELOPMENT
   INSTALL
   LICENSE
   README
   autodiscover/
   autodiscover/INSTALL
   autodiscover/autodiscover.php
   autodiscover/config.php
   autodiscover/response.xml
   backend/
   backend/imap/
   backend/imap/mime_encode.php
   backend/imap/mimePart.php
   backend/imap/Net/
   backend/imap/Net/Socket.php
   backend/imap/Net/SMTP.php
   backend/imap/config.php
   backend/imap/Mail/
   backend/imap/Mail/smtp.php
   backend/imap/Mail/mail.php
   backend/imap/Mail/sendmail.php
   backend/imap/REQUIREMENTS
   backend/imap/user_identity.php
   backend/imap/Auth/
   backend/imap/Auth/SASL/
   backend/imap/Auth/SASL/Login.php
   backend/imap/Auth/SASL/Anonymous.php
   backend/imap/Auth/SASL/CramMD5.php
   backend/imap/Auth/SASL/External.php
   backend/imap/Auth/SASL/Plain.php
   backend/imap/Auth/SASL/DigestMD5.php
   backend/imap/Auth/SASL/Common.php
   backend/imap/Auth/SASL/SCRAM.php
   backend/imap/Auth/SASL.php
   backend/imap/Mail.php
   backend/imap/THANKS
   backend/imap/README
   backend/imap/imap.php
   backend/imap/mime_calendar.php
   backend/caldav/
   backend/caldav/config.php
   backend/caldav/REQUIREMENTS
   backend/caldav/caldav.php
   backend/caldav/AUTHOR
   backend/ipcmemcached/
   backend/ipcmemcached/ipcmemcachedprovider.php
   backend/ipcmemcached/config.php
   backend/carddav/
   backend/carddav/config.php
   backend/carddav/REQUIREMENTS
   backend/carddav/THANKS
   backend/carddav/README
   backend/carddav/carddav.php
   backend/combined/
   backend/combined/importer.php
   backend/combined/config.php
   backend/combined/combined.php
   backend/combined/exporter.php
   backend/ipcsharedmemory/
   backend/ipcsharedmemory/ipcsharedmemoryprovider.php
   backend/.htaccess
   backend/sqlstatemachine/
   backend/sqlstatemachine/sqlstatemachine.php
   backend/sqlstatemachine/config.php
   composer.json
   config.php
   cron/
   cron/fixstates.sh
   include/
   include/mimeDecode.php
   include/iCalendar.php
   include/z_RTF.php
   include/Translation.php
   include/AWLUtilities.php
   include/z_RFC822.php
   include/XMLDocument.php
   include/z_carddav.php
   include/z_caldav.php
   include/.htaccess
   include/XMLElement.php
   index.php
   install.php
   lib/
   lib/utils/
   lib/utils/compat.php
   lib/utils/timezoneutil.php
   lib/utils/zpushadmin.php
   lib/utils/utils.php
   lib/utils/stringstreamwrapper.php
   lib/webservice/
   lib/webservice/webserviceinfo.php
   lib/webservice/webserviceusers.php
   lib/webservice/webservice.php
   lib/webservice/webservicedevice.php
   lib/log/
   lib/log/log.php
   lib/log/filelog.php
   lib/log/syslog.php
   lib/default/
   lib/default/searchprovider.php
   lib/default/filestatemachine.php
   lib/default/backend.php
   lib/default/diffbackend/
   lib/default/diffbackend/exportchangesdiff.php
   lib/default/diffbackend/diffbackend.php
   lib/default/diffbackend/diffstate.php
   lib/default/diffbackend/importchangesdiff.php
   lib/default/simplemutex.php
   lib/core/
   lib/core/interprocessdata.php
   lib/core/pingtracking.php
   lib/core/changesmemorywrapper.php
   lib/core/devicemanager.php
   lib/core/zpush.php
   lib/core/hierarchycache.php
   lib/core/statemanager.php
   lib/core/zlog.php
   lib/core/contentparameters.php
   lib/core/bodypreference.php
   lib/core/streamimporter.php
   lib/core/synccollections.php
   lib/core/asdevice.php
   lib/core/stateobject.php
   lib/core/zpushdefs.php
   lib/core/loopdetection.php
   lib/core/topcollector.php
   lib/core/streamer.php
   lib/core/syncparameters.php
   lib/exceptions/
   lib/exceptions/httpreturncodeexception.php
   lib/exceptions/unavailableexception.php
   lib/exceptions/statenotyetavailableexception.php
   lib/exceptions/provisioningrequiredexception.php
   lib/exceptions/syncobjectbrokenexception.php
   lib/exceptions/wbxmlexception.php
   lib/exceptions/fatalmisconfigurationexception.php
   lib/exceptions/statenotfoundexception.php
   lib/exceptions/authenticationrequiredexception.php
   lib/exceptions/fatalnotimplementedexception.php
   lib/exceptions/notimplementedexception.php
   lib/exceptions/stateinvalidexception.php
   lib/exceptions/zpushexception.php
   lib/exceptions/fatalexception.php
   lib/exceptions/nopostrequestexception.php
   lib/exceptions/nohierarchycacheavailableexception.php
   lib/exceptions/statusexception.php
   lib/wbxml/
   lib/wbxml/replacenullcharfilter.php
   lib/wbxml/wbxmldecoder.php
   lib/wbxml/wbxmldefs.php
   lib/wbxml/wbxmlencoder.php
   lib/interface/
   lib/interface/ichanges.php
   lib/interface/isearchprovider.php
   lib/interface/ibackend.php
   lib/interface/iimportchanges.php
   lib/interface/istatemachine.php
   lib/interface/iexportchanges.php
   lib/interface/iipcprovider.php
   lib/syncobjects/
   lib/syncobjects/syncmailflags.php
   lib/syncobjects/syncmail.php
   lib/syncobjects/synctaskrecurrence.php
   lib/syncobjects/syncappointment.php
   lib/syncobjects/syncbasebody.php
   lib/syncobjects/syncdeviceinformation.php
   lib/syncobjects/syncmeetingrequestrecurrence.php
   lib/syncobjects/synccontact.php
   lib/syncobjects/syncresolverecipientsoptions.php
   lib/syncobjects/synctask.php
   lib/syncobjects/syncuserinformation.php
   lib/syncobjects/syncresolverecipients.php
   lib/syncobjects/syncattachment.php
   lib/syncobjects/syncresolverecipientscertificates.php
   lib/syncobjects/syncappointmentexception.php
   lib/syncobjects/syncresolverecipientsavailability.php
   lib/syncobjects/syncobject.php
   lib/syncobjects/syncresolverecipient.php
   lib/syncobjects/syncresolverecipientspicture.php
   lib/syncobjects/syncoofmessage.php
   lib/syncobjects/syncprovisioning.php
   lib/syncobjects/syncsendmailsource.php
   lib/syncobjects/syncmeetingrequest.php
   lib/syncobjects/syncsendmail.php
   lib/syncobjects/syncattendee.php
   lib/syncobjects/syncbaseattachment.php
   lib/syncobjects/syncrecurrence.php
   lib/syncobjects/syncoof.php
   lib/syncobjects/syncfolder.php
   lib/syncobjects/syncitemoperationsattachment.php
   lib/syncobjects/syncnote.php
   lib/syncobjects/syncdevicepassword.php
   lib/syncobjects/syncvalidatecert.php
   lib/syncobjects/syncresolverecipientsresponse.php
   lib/request/
   lib/request/folderchange.php
   lib/request/search.php
   lib/request/getattachment.php
   lib/request/getitemestimate.php
   lib/request/requestprocessor.php
   lib/request/validatecert.php
   lib/request/provisioning.php
   lib/request/meetingresponse.php
   lib/request/itemoperations.php
   lib/request/ping.php
   lib/request/resolverecipients.php
   lib/request/settings.php
   lib/request/notify.php
   lib/request/sync.php
   lib/request/foldersync.php
   lib/request/moveitems.php
   lib/request/request.php
   lib/request/sendmail.php
   lib/request/gethierarchy.php
   lib/.htaccess
   log/
   log/.htaccess
   policies.ini
   vendor/
   vendor/composer/
   vendor/composer/autoload_classmap.php
   vendor/composer/LICENSE
   vendor/composer/autoload_psr4.php
   vendor/composer/ClassLoader.php
   vendor/composer/autoload_static.php
   vendor/composer/autoload_files.php
   vendor/composer/autoload_namespaces.php
   vendor/composer/autoload_real.php
   vendor/autoload.php
   version.php
   z-push-admin.php
   z-push-top.php
   [root@localhost atmail]# cd /usr/share/push
   [root@localhost push]# php install.php 
   Welcome to the push installer
   ----------------------------------
   
   PHP Version: 5.4.16
   
   This script will setup the Push Service for your system
   
   When requesting your input during the installation the default values are
   presented within square brackets -- to choose the default value, hit "Enter"
   
   [Press Enter to Continue]
   
   SELinux Configuration
   ---------------------
   
   SELinux support is detected as active on your server. The SELinux architecture
   enforces many kinds of mandatory access control policies. Setup of this module is not provided
   in this installer and you must either disable SELinux or configure it correctly to run the application.
   
   Install Prerequisites
   ---------------------
   
   The installer will check your system has the required PHP runtime settings.
   You can install the optional PHP extensions via your system package manager or
   via the PHP pecl system. The installer will also scan your php.ini
   configuration file and make the required adjustments for Push.
   
   
   Required Extensions:
    * POSIX (php-process) Extension for PHP: OK
    * IMAP (php-imap) Extension for PHP: OK
    * MySQL (php-mysql) Extension for PHP: OK
    * MBString (php-mbstring) Extension for PHP: OK
    * DOM (php-xml) Extension for PHP: OK
   
   [Press Enter to Continue with installation]
   
   IMAP Backend Setup 
   --------------------
   
   The following few prompts will set up your Imap Backend for Push.
   You will need to supply a valid IMAP Hostname.
   
   Enter your Push IMAP server's hostname or IP address [127.0.0.1]: 
   
   Enter your Push IMAP server's IMAP connection options
   The default will provided the best cross-platform compatibility.
    Please see http://php.net/imap_open for all options. [/notls/norsh]: 
   
   Enter your Push IMAP server's port  [143]: 
   
   CalDav Backend Setup 
   --------------------
   
   The following few prompts will set up your CalDav Backend for Push.
   You will need to supply a valid CalDav Hostname.
   
   Enter your Push CalDav server's hostname or IP address  [127.0.0.1]: 
   
   Enter your Push CalDav server's protocol
   1-http 
   2-https  [1]: 
   
   Enter your Push CalDav server's port  [8008]: 
   
   Enter your Push CalDav root path  [/calendars/%u/]: 
   
   CardDav Backend Setup 
   --------------------
   
   The following few prompts will set up your CardDav Backend for Push.
   You will need to supply a valid CardDav Hostname.
   
   Enter your Push CardDav server's hostname or IP address [127.0.0.1]: 
   
   Enter your Push CardDav server's protocol
   1-http 
   2-https [1]: 
   
   Enter your Push CardDav server's port  [8008]: 
   
   Enter your Push CardDav root path  [/addressbooks/%u/]: 
   
   MySQL Database Setup 
   --------------------
   
   The following few prompts will set up your MySQL Database for Push.
   You will need to supply an MySQL user that has permission to create databases.
   
   Enter your Push MySQL server's hostname or IP address [127.0.0.1]: 
   
   Enter your Push MySQL server's port [3306]: 
   
   Enter username for database [root]: 
   
   Enter password for root: 
   
   Connected to MySQL Server!
   
   Select the database to use or enter the name of a new database to create:
   
   PHP Deprecated:  Function mysql_list_dbs() is deprecated in /usr/share/push/install.php on line 542
   PHP Deprecated:  mysql_list_dbs(): This function is deprecated; use mysql_query() with SHOW DATABASES instead in /usr/share/push/install.php on line 542
   [1] information_schema
   [2] atmail7
   [3] atmail7logs
   [4] mysql
   [5] performance_schema
   [6] test
   
   Choose the name you would like to use for the MySQL database for the Push system. Databases already present are listed above, if you want to choose one of those as the Push database then select the appropriate number from the list. Otherwise, enter the name that you would like to use. A typical name for the Push database is 'push' but you can choose any database name that is appropriate for your system (choose a number from the list or enter a name for a new database): atmail7push
   
   The database atmail7push was created for Push
   
   Table creation will be automatically triggered on first login.
   Writing configuration to ./config.php
   Setting LOGFILEDIR to /usr/share/push/log/
   Writing configuration to ./backend/sqlstatemachine/config.php
   Setting STATE_SQL_SERVER to 127.0.0.1
   Setting STATE_SQL_PORT to 3306
   Setting STATE_SQL_PASSWORD to 
   Setting STATE_SQL_DATABASE to atmail7push
   Writing configuration to ./backend/imap/config.php
   Setting IMAP_SERVER to 127.0.0.1
   Setting IMAP_OPTIONS to /notls/norsh
   Setting IMAP_PORT to 143
   Writing configuration to ./backend/caldav/config.php
   Setting CALDAV_SERVER to 127.0.0.1
   Setting CALDAV_PROTOCOL to http
   Setting CALDAV_PORT to 8008
   Setting CALDAV_PATH to /calendars/%u/
   Writing configuration to ./backend/carddav/config.php
   Setting CARDDAV_SERVER to 127.0.0.1
   Setting CARDDAV_PROTOCOL to http
   Setting CARDDAV_PORT to 8008
   Setting CARDDAV_PATH to /addressbooks/%u/
   Configuration written!
   
   WebServer Configuration
   -----------------------
   An Alias tag is required to enable Microsoft Exchange ActiveSync Push services on your server.
   
   -> Add the following to the apache 2.4+ conf file. You must do this manually for advanced
   httpd.conf configurations, or select to automatically edit the configuration
   file below.
   
   To manually install: 
   * Create atmail-activesync.conf with the contents below. 
      - OR -
   * Append httpd.conf with the contents below.
   
   Alias /Microsoft-Server-ActiveSync /usr/share/push/index.php
   
   Make sure that PHP has the following settings for the directory:
       <Directory /usr/share/push>
           php_flag magic_quotes_gpc off
           php_flag register_globals off
           php_flag magic_quotes_runtime off
           php_flag short_open_tag on
           Require all granted
       </Directory>
   Create atmail-activesync.conf configuration automatically? [Y]: 
   
   
   The installer has edited your httpd.conf.
   
   For changes to take effect, you are required to restart  Apache.
   The installer can attempt to restart Apache (if this fails, restart the
   Apache service manually).
   
   Restart HTTPD automatically? [Y]: 
   
   
   It is recommended to add a CRON job that periodically ensures stale states are removed (~weekly) :
   ./cron/fixstates.sh
   
   Install completed

Troubleshooting

Ubuntu Permissions

If you are installting atmail ActiveSync onto an Ubuntu machine, you will find the following error at the end of the installation.

Edit webserver configuration automatically? [Y]: 
chown: invalid group: 'atmail:apache'
chown: invalid group: 'atmail:apache'

To resolve, set permisions as follows.

Atmail Server + Webmail Installation

root@ubuntu:# chown -R atmail:atmail /usr/share/push

Atmail WebMail Client Only Installation

root@ubuntu:# chown -R [webserveruser]:[webserveruser] /usr/share/push

Where [webserveruser] is the user which runs Apache

Apache 2.4.X

With Apache 2.4.X, you may have a 403 forbiden error. To resolve, you need to add the following into your Apache configuration file.

<Directory /usr/share/push>
Require all granted
</Directory>

Extra Information

Atmail ActiveSync 2.3.2 has been tested and confirmed working with the following devices, using the default mail applications available on them. Alternate devices that support ActiveSync should work without issue, however untested.

• Samsung Galaxy s5 with Android 6.0.1
• Samsung Galaxy s7 Edge with Android 6.0.1
• Samsung Galaxy Tab 3 with Android 4.4.2
• LG Nexus 5 with Android 6.0.1
• Apple iPhone 6 with iOS 9.3.4
• Apple iPod 2 with iOS 6.1.6 (10B500) (Notes: Does not support unicode/utf8 characters)
• Nokia Lumia 635 with Windows OS 8.10.12397.895 [CYAN]