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General

The basics

You can change the language used throughout the webmail interface via webmail > Settings > General.

You can change the timezone used throughout the webmail interface via webmail > Settings > General.

You can change the theme used throughout the webmail interface via webmail > Settings > Theme.

Icons

Action Icon
FAB (floating action button) fab-icon-1.png
New new-icon-1.png
Edit edit-icon-1.png
Delete delete-icon-1.png
Search search_icon_1.png
Archive archive-icon-1.png
Share share-icon-1.png
Attachment attachment_icon_1.png
Today today_icon_1.png
More Menu more-menu-icon-1.png

Accounts

The basics

You can add extra email accounts. To do this, go to webmail > Settings > Accounts and click the 'ADD ANOTHER ACCOUNT' button to add additional accounts.

You can switch between your enabled accounts by selecting a different account from the account switcher.

account-selector.png

Managing accounts

 

You can choose which account loads as the default when you log in. Go to webmail > Settings > Accounts and select your preferred account via the 'Primary account' drop-down selection.

You can update all your account details, including IMAP & DAV settings, under webmail > Settings > Account by clicking the 'Edit' icon next to the account you wish to update.

Go to webmail > Settings > Accounts and click on the trash icon next to the account you want to remove. Once deleted, no data pertaining to that account is retained.

Click the EDIT button under Security questions on the webmail > Settings > Accounts page. Security questions are used when using the password recovery tool. You will be asked to answer 3 randomly picked security questions of the 5 that you have set up.

Enter your preferred recovery email address in the space provided under Recovery email on the webmail > Settings > Accounts page. This will be the email address you enter when you need to recover your account if the password has been lost.

account-security-questions.png

Mail

The basics

You can view the current quota used via webmail > Settings > Mail.

To create a new email click onto the 'FAB' icon at the bottom right of the webmail interface.

Your inbox automatically updates with new emails as soon as they are available on the server.

Click the mailbox/folder you wish to view in the side menu. Once loaded, click onto the email you wish to view.

Click the star icon next to the email you want to mark as important.

mark-as-important.png

You can archive emails via the following methods:

  • Select the email you want to archive and click on the 'Archive' icon at the top right of the webmail interface.
  • Click on the avatar in the email list, (this enables selection of multiple emails), then click onto the 'Archive' icon above the email list.

    archive-button-2-blue.png

  • Select the email you want to archive and click the 'More menu' icon from the top right toolbar on the screen. Click onto 'Move to' and select the 'Archive' folder. Click 'OK' to confirm.

    archive-button-3-blue.png

You can delete emails via the following methods:

  • Click on the 'Delete' icon above the email you are currently viewing. Click 'OK' to confirm email deletion.
  • Click on the avatar in the email list, (this enables selection of multiple emails), then click on the 'Delete' icon above the email list. Click 'OK' to confirm email deletion.
    trash-button-2-blue.png
  • Select the email you want to delete and click the 'More menu' icon from the top right toolbar on the screen. Click on 'Move to' and select the 'Trash' folder. Click 'OK' to confirm.

    trash-button-3-blue.png

Composing mail

You can reply to an email using the in-line composer placed at the bottom of the email. Click the 'Reply to' drop down icon to change reply type (reply, reply all or forward) or edit the recipients.

reply-options-1.png

To reply to a specific email in a thread, click the 'More menu' icon and choose 'Reply' from this menu to reply to that specific email.

reply-in-thread-1.png

You can attach files to an email by clicking on the 'Attachment' icon within the composer. Please note, you can select more than one file at a time.

To make text bold, italic, or underlined choose the appropriate icon from the bottom toolbar in the composer. More formatting options can be found by clicking on the 'More menu' icon on the composer toolbar. Alternatively, you can use the standard keyboard shortcuts supported in your operating system - for example, simultaneously pressing 'Ctrl+B' on your keyboard (bold text).

wysiwyg-blue.png

Your spelling is automatically checked as you type in the composer. Misspelt words will be underlined in red. Your computer's operating system determines the spellcheck language. To modify this, you will need to change your system language in the configuration settings of your operating system (Windows, Mac OS X, or Linux).

Drafts are auto saved as you compose your email. Go to your Drafts folder to view your automatically saved draft emails.

Organizing your inbox

Select the email/s you want to mark as spam and click the 'More menu' icon from the top right toolbar on the screen. Click on 'Move to' and select the 'Spam' folder. Click 'OK' to confirm.

mark-as-spam-blue.png

Select the email/s you want to move and click the 'More menu' icon from the top right toolbar on the screen. Click on 'Move to' and select the destination folder. Click 'OK' to confirm.

move-to-folder.png

You can manage folders via webmail > Settings > Mail > Manage folders.

  • To create a new personal folder, click the 'New' icon.
  • To rename an existing folder, click the 'Edit' icon next to the target folder.
  • To create a nested / sub-folder, click the 'New' icon next to an existing folder.

Settings

Go to webmail > Settings > Mail > and select from the 'Mark email as read after' drop-down to select your preferred length of time. This will define the time needed to view an email before it is marked as read.

To enable or disable notifications, go to webmail > Settings > General.

To disable desktop notifications, follow one of the links below:

Tips and tricks

To search for an email simply type what you wish to search for in the field above the email list.

When viewing a message, click the more menu icon at the top right of the webmail interface and select Print.

print-option-1.png

Click the 'Expand' icon in the top right of the email composer window.

To sort email, click the 'Sort' icon in the top toolbar. You can sort by Date, Size, From, To and Subject.

If your browser supports it, you can choose to use webmail (instead of a desktop client) to open an email composer, with the 'To' address pre-filled when you click 'mailto' links on the Internet. An example link can be found here.

To disable mailto link settings, copy the text below and paste into a new tab in your web browser, then press 'Enter'.

  • Chrome (desktop): chrome://settings/handlers
  • Firefox: about:preferences#applications

Calendar

The basics

To create a new event click the 'FAB' icon in the bottom right of the screen. Complete the relevant event details and click 'Save'.

Click on the [<] and [>] icons. Alternatively you can click on the 'Today' icon in the top right of the screen.

Click on the appropriate button on the top toolbar to load your preferred view.

Your calendar automatically synchronises across all your configured devices and will display events as soon as they are available on the server.

Managing events

When you have an event open, click on the 'More menu' icon and select 'Share'.

calendar-share.png

Type the invitee's email address into the 'Attendees' field. Existing contacts will appear in the auto-complete drop-down menu.

calendar-attendees-invitations.png

Click the 'Edit' icon in the top right toolbar.

Please note, when you save a recurring / repeating event you can make changes to either an individual recurrence of the event or for all occurrences. A pop-up will be displayed allowing you to select the appropriate action.

edit-occurrences.png

Click the 'More menu' icon in the top right toolbar when viewing an event. Select 'Delete' and click 'Ok' to confirm.

delete-calendar-event.png

Please note, you can delete a single occurrence of a repeating event, or all occurrences of that event.

delete-occurrences.png

Managing calendars

You can create a new calendar by clicking the 'More menu' icon in the side menu or by navigating to webmail > Settings > Calendar and click 'NEW CALENDAR'.

Click the 'Edit' icon next to the calendar you wish to edit.

Click to select your preferred colour for the calendar on the calendar settings screen.

calendar-color-selector.png

Click the 'Visible' checkbox icon (to deselect) next to the target calendar on the calendar settings screen.

calendar-settings.png

Tips and tricks

The timezone that the calendar uses (for both displaying events and creating events) can be changed at webmail > settings > General Settings > Timezone.

Contacts

The basics

To create a new contact click the 'FAB' icon in the bottom right of the screen.

Click the group name (from the side menu) for the group you wish to view.

Your contacts automatically synchronise across all your configured devices and will display your contacts as soon as they are available on the server.

Managing contacts

When editing a contact, click the 'More menu' icon and select 'Manage groups'.

contact-groups-1.png

Alternatively, you can add/remove contacts from groups by selecting them (click on avatar) within the contacts list, clicking the 'More menu' icon and selecting the appropriate action.

contact-groups-2.png

Open (click on) the contact you wish to share and click the 'Share' icon in the top right toolbar. This will open an email composer window with the contact card pre-attached in .vcf (vCard) format. Enter the 'To' address for the person you wish to share the contact with as well as any relevant email body text and click 'Send'.

share-contact.png

When editing a contact, click the 'New' icon on the right of the email address fields.

When editing a contact, click the 'Default' icon to the right of the field to set this entry as the default.

Click the 'Edit' icon in the top right toolbar.

Click the 'More menu' icon in the top right toolbar, select 'Delete' and click 'Ok' in the confirmation prompt.

Managing groups

To create a group of contacts, click the 'More menu' icon in the side menu.

Click the 'Edit' icon next to the group you wish to rename.

Click the 'Delete' icon next to the group you wish to delete. Please note, this will only delete the group. Your contacts will still be available in 'All' contacts.

Import and export

Click the 'Import' link from the side menu and follow the prompts to upload a vCard for import.

Click the 'Export' link from the side menu and follow the prompts to export a vCard.

Tips and tricks

To search for a contact, click the 'Search' icon in the top toolbar. Begin typing the contact's name you wish to search for.

Open a contact and click the 'More menu' icon. Select 'Print' from the drop-down menu.

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