I'm using a custom domain with atmailcloud and my users are getting an insecure connection error.
- atmail 7 cloud
Security is very important to us at atmail, which is why we enforce HTTPS on all browser connections. As our SSL certificates only cover *.atmailcloud.com domains, your browser will notify you that the SSL certificate doesn't match your custom domain URL:
There are a few possible resolutions to this issue.
- The preferred solution is supplying your legitimate SSL certificate via a Support Ticket. We can then upload this and configure it's use on our servers. Your users would then receive no errors or warnings when browsing to your custom domain.
- If you aren't able to provide a SSL certificate your users will need to add an exception for the insecure connection via your custom domain. Note that adding a permanent exception isn't available in all browsers.