help centre
For more info visit status.atmail.com

How can we help?


Search our knowledge base for answers to
common questions and latest updates.



My activities New request

Follow

Known Issues

Stewart -

Atmail 7.8.0.2 Known Issues: 

  • Webmail Interface
    • Calendar events are required to be edited in UTC, however the local time is displayed.

Known Issues Resolved with version 7.8.0.1:

  • [Synchronisation] Multiple ActiveSync errors

Atmail 7.8.0.1 Known Issues: 

  • Core
    • [API] API returns response code 200 incorrectly in some circumstances
    • [Services] Atmail does not support IPv6 
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses
    • [SMTP] "Segfault after delivery" (Exim Bug 1671)
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810)
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 
  • Webmail Interface
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8)
    • [Webmail] Mobile UI composer does not display CC field
    • [Webmail] Receive email signature images as attachments
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo 
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event
    • [Calendar] Snooze button does not snooze as expected
    • [Calendar] Sharing calendars across domains not functioning in Cloud
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order
    • [Calendar] Calendar URLS are only displayed in the webmail UI if DAV is configured to port 8008 and is accessible on the same host as webmail application
    • [Calendar] Events that are longer than 64KB in length will cause all events for that calendar to be inaccessible
    • [Calendar] iMip invites in the CalDAV inbox are not processed via the Webmail UI
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter
    • [Translation] Italian translation issues in calendar
    • [Translation] Polish translation incomplete
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number
  • Webadmin Interface
    • [User Management] Edit User > First Name / Last Name have visual "mandatory" indicators, however these are not mandatory fields
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux
  • iOS Native Application
    • [Folder List] Long folder names are not readable
    • [Settings] Password reset does not complete

  • 3rd Party Applications
    • [Calendar] Shared Calendars are not synchronised to iOS (this is a limitation inherited from Apple, who do not support calendar delegation in iOS)
    • [OS X] Various CardDAV issues with El Capitan
    • [OS X] 10.10.x - Calendar invitations are silently deleted when found
    • [OS X] CalDAV and CardDAV accounts must be removed and re-added for full functionality after upgrading to Atmail 7.8. This is due to the URI changes for DAV paths inherited from upgrading SabreDAV.
    • [Thunderbird] iMip address format is not compatible with the Lightening CalDAV plugin

Known Issues Resolved with version 7.8.0:

  • [Synchronization] Push version requires updating for Exchange ActiveSync
  • [Synchronization] SabreDAV version requires updating for *DAV services
  • [Synchronization] CardDAV last modified date not converted in .VCF
  • [Synchronization] Exchange ActiveSync users may experience repeated prompt for account password
  • [Login] Automatic detection of domain name in login page has a bug
  • [Contacts] User is unable to import .VCF files created in some 3rd party email programs
  • [Contacts] When using the address book to compose an email, the address book does not show all available groups
  • [Contacts] Scroll bar overlaps remove group button in some browsers
  • [Calendar] Unable to add invitees to events created in native iOS calendar.app 
  • [Storage] Renaming a folder results in renamed folder, and parent folder, lose their comments (until change is reversed)
  • [Storage] Renaming a folder results in child folders appearing to lose contents until browser is refreshed
  • [User Management] Import users via .CSV creates users without an underscore in their email address

Atmail 7.8.0 Known Issues: 

  • Core
    • [API] API returns response code 200 incorrectly in some circumstances
    • [Services] Atmail does not support IPv6 
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810)
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 
  • Webmail Interface
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8).
    • [Webmail] Mobile UI composer does not display CC field.
    • [Webmail] Receive email signature images as attachments.
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser.
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated.
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo.
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts.
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh.
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it.
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event.
    • [Calendar] Snooze button does not snooze as expected.
    • [Calendar] Sharing calendars across domains not functioning in Cloud.
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order.
    • [Calendar] Calendar URLS are only displayed in the webmail UI if DAV is configured to port 8008 and is accessible on the same host as webmail application.
    • [Calendar] Events that are longer than 64KB in length will cause all events for that calendar to be inaccessible.
    • [Calendar] iMip invites in the CalDAV inbox are not processed via the Webmail UI.
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter.
    • [Translation] Italian translation issues in calendar.
    • [Translation] Polish translation incomplete.
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number.
  • Webadmin Interface
    • [User Management] Edit User > First Name / Last Name have visual "mandatory" indicators, however these are not mandatory fields.
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux.
  • iOS Native Application
    • [Folder List] Long folder names are not readable.
    • [Settings] Password reset does not complete.

  • 3rd Party Applications
    • [Calendar] Shared Calendars are not synchronised to iOS (this is a limitation inherited from Apple, who do not support calendar delegation in iOS).
    • [OS X] Various CardDAV issues with El Capitan.
    • [OS X] 10.10.x - Calendar invitations are silently deleted when found.
    • [OS X] CalDAV and CardDAV accounts must be removed and re-added for full functionality after upgrading to Atmail 7.8. This is due to the URI changes for DAV paths inherited from upgrading SabreDAV.
    • [Thunderbird] iMip address format is not compatible with the Lightening CalDAV plugin.

Known Issues Resolved with version 7.7.1:

  • Core
    • [SMTP] "Segfault after delivery" (Exim Bug 1671).
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 

Atmail 7.7.1 Known Issues: 

  • Core
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810).
    • [API] API returns response code 200 incorrectly in some circumstances.
    • [Services] Atmail does not support IPv6.
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses.
    • [Synchronisation] Z-Push version requires updating for Exchange ActiveSync.
    • [Synchronisation] SabreDAV version requires updating for *DAV services.
  • Webmail Interface
    • [Login] Automatic detection of domain name in login page has a bug.
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8).
    • [Webmail] Mobile UI composer does not display CC field.
    • [Webmail] Receive email signature images as attachments.
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser.
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated.
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] User is unable to import .VCF files created in some 3rd party email programs.
    • [Contacts] When using the address book to compose an email, the address book does not show all available groups.
    • [Contacts] Scroll bar overlaps remove group button in some browsers.
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo.
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts.
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh.
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it.
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event.
    • [Calendar] Snooze button does not snooze as expected.
    • [Calendar] Shared Calendars are not synchronised to iOS.
    • [Calendar] Sharing calendars across domains not functioning in Cloud.
    • [Calendar] Unable to add invitees to events created in native iOS calendar.app .
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order.
    • [Storage] Renaming a folder results in renamed folder, and parent folder, lose their comments (until change is reversed).
    • [Storage] Renaming a folder results in child folders appearing to lose contents until browser is refreshed.
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter.
    • [Translation] Italian translation issues in calendar.
    • [Translation] Polish translation incomplete.
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number.
    • [Synchronisation] Exchange ActiveSync users may experience repeated prompt for account password.
    • [Synchronisation] CardDAV last modified date not converted in .VCF.
  • Webadmin Interface
    • [User Management] Import users via .CSV creates users without an underscore in their email address.
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux.
  • iOS Native Application
    • [Folder List] Long folder names are not readable.
    • [Settings] Password reset does not complete.

Atmail 7.7.0 Known Issues: 

  • Core
    • [API] API returns response code 200 incorrectly in some circumstances.
    • [Services] Atmail does not support IPv6.
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses.
    • [SMTP] "Segfault after delivery" (Exim Bug 1671).
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810).
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 
    • [Synchronisation] Z-Push version requires updating for Exchange ActiveSync.
    • [Synchronisation] SabreDAV version requires updating for *DAV services.
  • Webmail Interface
    • [Login] Automatic detection of domain name in login page has a bug.
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8).
    • [Webmail] Mobile UI composer does not display CC field.
    • [Webmail] Receive email signature images as attachments.
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser.
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated.
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] User is unable to import .VCF files created in some 3rd party email programs.
    • [Contacts] When using the address book to compose an email, the address book does not show all available groups.
    • [Contacts] Scroll bar overlaps remove group button in some browsers.
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo.
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts.
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh.
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it.
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event.
    • [Calendar] Snooze button does not snooze as expected.
    • [Calendar] Shared Calendars are not synchronised to iOS.
    • [Calendar] Sharing calendars across domains not functioning in Cloud.
    • [Calendar] Unable to add invitees to events created in native iOS calendar.app.
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order.
    • [Storage] Renaming a folder results in renamed folder, and parent folder, lose their comments (until change is reversed).
    • [Storage] Renaming a folder results in child folders appearing to lose contents until browser is refreshed.
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter.
    • [Translation] Italian translation issues in calendar.
    • [Translation] Polish translation incomplete.
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number.
    • [Synchronisation] Exchange ActiveSync users may experience repeated prompt for account password.
    • [Synchronisation] CardDAV last modified date not converted in .VCF.
  • Webadmin Interface
    • [User Management] Import users via .CSV creates users without an underscore in their email address.
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux.
  • iOS Native Application
    • [Folder List] Long folder names are not readable.
    • [Settings] Password reset does not complete.
Have more questions? Submit a request

Comments


Contact our support team


+61 (7) 5357 6605       support@atmail.com