How can we help?
  1. atmail help centre
  2. atmail 7 on-premises
  3. Known Issues

Follow

Known Issues

Stewart -

Atmail 7.8.0.2 Known Issues: 

  • Webmail Interface
    • Calendar events are required to be edited in UTC, however the local time is displayed.

Known Issues Resolved with version 7.8.0.1:

  • [Synchronisation] Multiple ActiveSync errors

Atmail 7.8.0.1 Known Issues: 

  • Core
    • [API] API returns response code 200 incorrectly in some circumstances
    • [Services] Atmail does not support IPv6 
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses
    • [SMTP] "Segfault after delivery" (Exim Bug 1671)
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810)
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 
  • Webmail Interface
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8)
    • [Webmail] Mobile UI composer does not display CC field
    • [Webmail] Receive email signature images as attachments
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo 
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event
    • [Calendar] Snooze button does not snooze as expected
    • [Calendar] Sharing calendars across domains not functioning in Cloud
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order
    • [Calendar] Calendar URLS are only displayed in the webmail UI if DAV is configured to port 8008 and is accessible on the same host as webmail application
    • [Calendar] Events that are longer than 64KB in length will cause all events for that calendar to be inaccessible
    • [Calendar] iMip invites in the CalDAV inbox are not processed via the Webmail UI
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter
    • [Translation] Italian translation issues in calendar
    • [Translation] Polish translation incomplete
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number
  • Webadmin Interface
    • [User Management] Edit User > First Name / Last Name have visual "mandatory" indicators, however these are not mandatory fields
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux
  • iOS Native Application
    • [Folder List] Long folder names are not readable
    • [Settings] Password reset does not complete

  • 3rd Party Applications
    • [Calendar] Shared Calendars are not synchronised to iOS (this is a limitation inherited from Apple, who do not support calendar delegation in iOS)
    • [OS X] Various CardDAV issues with El Capitan
    • [OS X] 10.10.x - Calendar invitations are silently deleted when found
    • [OS X] CalDAV and CardDAV accounts must be removed and re-added for full functionality after upgrading to Atmail 7.8. This is due to the URI changes for DAV paths inherited from upgrading SabreDAV.
    • [Thunderbird] iMip address format is not compatible with the Lightening CalDAV plugin

Known Issues Resolved with version 7.8.0:

  • [Synchronization] Push version requires updating for Exchange ActiveSync
  • [Synchronization] SabreDAV version requires updating for *DAV services
  • [Synchronization] CardDAV last modified date not converted in .VCF
  • [Synchronization] Exchange ActiveSync users may experience repeated prompt for account password
  • [Login] Automatic detection of domain name in login page has a bug
  • [Contacts] User is unable to import .VCF files created in some 3rd party email programs
  • [Contacts] When using the address book to compose an email, the address book does not show all available groups
  • [Contacts] Scroll bar overlaps remove group button in some browsers
  • [Calendar] Unable to add invitees to events created in native iOS calendar.app 
  • [Storage] Renaming a folder results in renamed folder, and parent folder, lose their comments (until change is reversed)
  • [Storage] Renaming a folder results in child folders appearing to lose contents until browser is refreshed
  • [User Management] Import users via .CSV creates users without an underscore in their email address

Atmail 7.8.0 Known Issues: 

  • Core
    • [API] API returns response code 200 incorrectly in some circumstances
    • [Services] Atmail does not support IPv6 
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810)
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 
  • Webmail Interface
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8).
    • [Webmail] Mobile UI composer does not display CC field.
    • [Webmail] Receive email signature images as attachments.
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser.
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated.
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo.
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts.
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh.
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it.
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event.
    • [Calendar] Snooze button does not snooze as expected.
    • [Calendar] Sharing calendars across domains not functioning in Cloud.
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order.
    • [Calendar] Calendar URLS are only displayed in the webmail UI if DAV is configured to port 8008 and is accessible on the same host as webmail application.
    • [Calendar] Events that are longer than 64KB in length will cause all events for that calendar to be inaccessible.
    • [Calendar] iMip invites in the CalDAV inbox are not processed via the Webmail UI.
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter.
    • [Translation] Italian translation issues in calendar.
    • [Translation] Polish translation incomplete.
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number.
  • Webadmin Interface
    • [User Management] Edit User > First Name / Last Name have visual "mandatory" indicators, however these are not mandatory fields.
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux.
  • iOS Native Application
    • [Folder List] Long folder names are not readable.
    • [Settings] Password reset does not complete.

  • 3rd Party Applications
    • [Calendar] Shared Calendars are not synchronised to iOS (this is a limitation inherited from Apple, who do not support calendar delegation in iOS).
    • [OS X] Various CardDAV issues with El Capitan.
    • [OS X] 10.10.x - Calendar invitations are silently deleted when found.
    • [OS X] CalDAV and CardDAV accounts must be removed and re-added for full functionality after upgrading to Atmail 7.8. This is due to the URI changes for DAV paths inherited from upgrading SabreDAV.
    • [Thunderbird] iMip address format is not compatible with the Lightening CalDAV plugin.

Known Issues Resolved with version 7.7.1:

  • Core
    • [SMTP] "Segfault after delivery" (Exim Bug 1671).
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 

Atmail 7.7.1 Known Issues: 

  • Core
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810).
    • [API] API returns response code 200 incorrectly in some circumstances.
    • [Services] Atmail does not support IPv6.
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses.
    • [Synchronisation] Z-Push version requires updating for Exchange ActiveSync.
    • [Synchronisation] SabreDAV version requires updating for *DAV services.
  • Webmail Interface
    • [Login] Automatic detection of domain name in login page has a bug.
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8).
    • [Webmail] Mobile UI composer does not display CC field.
    • [Webmail] Receive email signature images as attachments.
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser.
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated.
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] User is unable to import .VCF files created in some 3rd party email programs.
    • [Contacts] When using the address book to compose an email, the address book does not show all available groups.
    • [Contacts] Scroll bar overlaps remove group button in some browsers.
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo.
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts.
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh.
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it.
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event.
    • [Calendar] Snooze button does not snooze as expected.
    • [Calendar] Shared Calendars are not synchronised to iOS.
    • [Calendar] Sharing calendars across domains not functioning in Cloud.
    • [Calendar] Unable to add invitees to events created in native iOS calendar.app .
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order.
    • [Storage] Renaming a folder results in renamed folder, and parent folder, lose their comments (until change is reversed).
    • [Storage] Renaming a folder results in child folders appearing to lose contents until browser is refreshed.
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter.
    • [Translation] Italian translation issues in calendar.
    • [Translation] Polish translation incomplete.
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number.
    • [Synchronisation] Exchange ActiveSync users may experience repeated prompt for account password.
    • [Synchronisation] CardDAV last modified date not converted in .VCF.
  • Webadmin Interface
    • [User Management] Import users via .CSV creates users without an underscore in their email address.
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux.
  • iOS Native Application
    • [Folder List] Long folder names are not readable.
    • [Settings] Password reset does not complete.

Atmail 7.7.0 Known Issues: 

  • Core
    • [API] API returns response code 200 incorrectly in some circumstances.
    • [Services] Atmail does not support IPv6.
    • [Anti-Spam] {Spam} tag sometimes generated for white-listed email addresses.
    • [SMTP] "Segfault after delivery" (Exim Bug 1671).
    • [SMTP] "Mangled queue following system-filter unseen deliver retry" (Exim Bug 1810).
    • [SMTP] Database configuration not updated correctly if saved by Webadmin Global Configuration pane. 
    • [Synchronisation] Z-Push version requires updating for Exchange ActiveSync.
    • [Synchronisation] SabreDAV version requires updating for *DAV services.
  • Webmail Interface
    • [Login] Automatic detection of domain name in login page has a bug.
    • [Webmail] "Show Images" option in drop down menu is visible, even if "show images" option is already enabled (Internet Explorer 8).
    • [Webmail] Mobile UI composer does not display CC field.
    • [Webmail] Receive email signature images as attachments.
    • [Webmail] Accidental closure of Mobile UI without logging out will result in the desktop version of atmail loading when re-opening webmail in a mobile device browser.
    • [Webmail] Attachments sent from Yahoo email addresses are duplicated.
    • [Webmail] Many recipients in "To" field can visually overlap action buttons in 3-Pane view. (Action buttons still clickable).
    • [Contacts] User is unable to import .VCF files created in some 3rd party email programs.
    • [Contacts] When using the address book to compose an email, the address book does not show all available groups.
    • [Contacts] Scroll bar overlaps remove group button in some browsers.
    • [Contacts] Emailing a group that contains an address that cannot be reached will result in an error message. The problematic email address is not identified within the error message.
    • [Contacts] Importing a contact card does not retain the contact's photo.
    • [Calendar] Display of all contacts with access to a shared calendar is limited to 35 contacts.
    • [Calendar] When a user de-selects a calendar, it is re-selected upon refresh.
    • [Calendar] If a user shares a calendar as "read-only" with themselves, they cannot un-share or delete it.
    • [Calendar] Deleting or editing a recurring event, deletes or edits all occurrences of the event.
    • [Calendar] Snooze button does not snooze as expected.
    • [Calendar] Shared Calendars are not synchronised to iOS.
    • [Calendar] Sharing calendars across domains not functioning in Cloud.
    • [Calendar] Unable to add invitees to events created in native iOS calendar.app.
    • [Calendar] Certain mobile browsers (Mobile UI) show calendar entries in the wrong order.
    • [Storage] Renaming a folder results in renamed folder, and parent folder, lose their comments (until change is reversed).
    • [Storage] Renaming a folder results in child folders appearing to lose contents until browser is refreshed.
    • [Settings] Email filter "move to" drop down list is unsorted until you add/save a filter.
    • [Translation] Italian translation issues in calendar.
    • [Translation] Polish translation incomplete.
    • [Synchronisation] When a contact's phone number is edited with a different label (home, mobile) in OS X a duplicate entry occurs for the phone number.
    • [Synchronisation] Exchange ActiveSync users may experience repeated prompt for account password.
    • [Synchronisation] CardDAV last modified date not converted in .VCF.
  • Webadmin Interface
    • [User Management] Import users via .CSV creates users without an underscore in their email address.
    • [Anti-Spam] User is unable to paste into "blocked attachments" field using Firefox for Linux.
  • iOS Native Application
    • [Folder List] Long folder names are not readable.
    • [Settings] Password reset does not complete.
Have more questions? Submit a request

Comments

Contact our support team

  +61 (7) 5357 6605       support@atmail.com


atmail

© Copyright 2019 atmail pty ltd | All Rights Reserved