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So you're looking at moving to atmail...

Stewart -

So you're looking at moving to atmail and need to know how that happens.
The first thing you'll need to do (if you haven't already) is sign up to our customer portal.

Customer Portal

Show me how!

Head on over to our website, www.atmail.com and click Log in.

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Once you're here you can select the register button for a customer account.

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Be sure to tell us a little about what you want from Atmail and its products.  If you do that, then after 1-2 business days, you will receive an email that looks something like this

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If you've got yourself a customer account with us, you'll be able to choose which product best suits you.

atmail provides two options to suit a wide range of customers:

cloudon-premises

For more information check out our product page:
www.atmail.com/products

cloud

Our cloud offering takes the hassle and cost of managing your own infrastructure off your hands. The micro plan includes the following, for only $24.90 /month:

  • Dedicated support
  • 100GB storage quota
  • First 10 users included
  • Maintenance, Security, Updates & Disaster Recovery Backups all handled
  • Built in anti-virus and spam filtering
  • Custom domain and branding

If you need more users you can just add them as necessary. The billing system charges based on active users. If you're over the micro plan's 10 users it's just an extra $2.49 per user.

The 3 basic steps for your move are:

Setting up your service Migrate Discontinuing your old service

Setting up the new service

Now that you're signed up to the customer portal, creating a cloud account is easy.

When you log in to the customer portal you will see the Homepage:

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Just click the "Trial cloud services" button. You'll just have to input the number of mailboxes that you want, select the region where your data will be stored, choose your atmail cloud URL and enter a password and you're ready to start the trial:

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You will need to enter some valid credit card details to start your trial but your card will not be charged if you cancel your trial before the twenty eighth day  Once you have started your trial, you will see instructions that look something like this.  You will also be emailed a copy of these instructions.

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Follow the instructions to be taken to the admin page for your new cloud account. Here, log in with the password you chose earlier:

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And follow the atmail cloud Getting Started Wizard to complete your set up:

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After twenty eight days, your account will activate unless you cancel your subscription

Migrating to atmail cloud

Migration is really easy when you make use of third party services.
Depending on your requirements there a few options:

www.yippiemove.com - For the least effort and technical experience. You'll get mail accounts migrated individually or in batches.

Using IMAPSync - This is the preferred option for most technical people as it provides the most control.

Or if you're specifically migrating from Gmail, we have a guide for that too:
Migrating from Gmail

Once you've finished the mailbox migration you just need to change your MX records over so your mail starts flowing to the right mailbox:

Configuring MX Records

Discontinuing your old service

This one is completely up to you. Once you're migrated you might want to cancel your previous service to avoid double billing. Unless of course you wanted to keep the older service as a backup.

on-premises

If you need the control and flexibility of your own mailserver (or servers if you want to scale) then our on-premises product is for you.

Once you're set up, your license allows for:

  • Extensive customization to the webmail client
  • Additional installations for testing and replication\redundancy
  • Exceptional control over user limitations
  • Third Party Plugins (or create your own!)
  • Easy creation of your own spam filtering rules

The 3 basic steps for your move are:

Setting up your service Migrate Discontinuing your old service

 

Setting up the new service

If you only need the webmail client (you're already running a mailserver) installation is easy. Just check the current system meets our System Requirements and follow the Installation Guide.

Alternatively, if you're looking for our complete stack (Webmail Client, Dovecot, Exim, ClamAV and SpamAssassin) you can check that your system meets these System Requirements and follow this Installation Guide.

Migrating to your new atmail mailserver

Migration is really easy when you make use of third party services.
Depending on your requirements there a few options:

www.yippiemove.com - For the least effort and technical experience. You'll get mail accounts migrated individually or in batches.

Using IMAPSync - This is the preferred option for most technical people as it provides the most control.

Or if you're specifically migrating from Gmail, we have a guide for that too:
Migrating from Gmail

Once you've finished the mailbox migration you just need to change your MX records over so your mail starts flowing to the right mailbox:

Configuring MX Records (This article is specifically for our Cloud customers, but it's pretty close for you too)

Discontinuing your old service

This one is completely up to you. Once you're migrated you might want to cancel your previous service to avoid double billing. Unless of course you wanted to keep the older service as a backup.

 

 

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+61 (7) 5357 6605       support@atmail.com