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External IMAP Client - iOS

Stewart -

PROBLEM

I want my users to be able to configure their atmail accounts via IMAP with their iOS device.

ENVIRONMENT

  • On-Premise Server + WebMail Installations: Version 6.0 > Current Version
  • Webmail Only Installations: Version 6.0 > Current Version

CAUSE

Requirement for iOS device configuration.

RESOLUTION

Required details

To connect your atmail account to your iOS device via IMAP you will need the following:

  • Email Address
  • Email Password
  • WebMail login page URL.

Note: The WebMail login page is required for outgoing and incoming settings of your account in the iOS mail client. If your WebMail login page is http://domain.com/mail/ then your outgoing and incoming settings will be mail.domain.com.

Setting up new account

  1. Go into the Settings icon.

  2. Select Mail, Contacts, Calendars.

  3. Select Add Account

  4. Select Other.

  5. Select Add Mail Account.

  6. Under New Account add the following:
    Enter in your Name: atmail test
    Enter your Email Address: atmailtest@domain.com
    Enter a Description: atmail IMAP account

  7. Select Next.
  8. Enter Account Details

    Under Incoming Mail Server add the following:

    • Host Name: mail.domain.com
    • User Name: atmailtest@domain.com
    • Password: Account Password

    Under Outgoing Mail Server, add the following:

    • Host Name: mail.domain.com
    • User Name: atmailtest@domain.com
    • Password: Account Password


  9. Select Next.
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