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Signup Page Bug - No entry is registered for key 'w4m70Yt0hYUdlM2r2lrrIuY0zgKG4A3vvftu4NbbCWfW'

Stewart -

PROBLEM

New users are unable to sign up using the signup page as they are greeted with the error "No entry is registered for key 'w4m70Yt0hYUdlM2r2lrrIuY0zgKG4A3vvftu4NbbCWfW'"

ENVIRONMENT

  • On-Premise Server + WebMail Installations: Version 7.4.2.1 > Current Version

CAUSE

License validation issue.

RESOLUTION

  1. Open and edit /usr/local/atmail/webmail/application/modules/mail/controllers/SignupController.php

  2. Locate

    $requestParams['name'] = $requestParams['username'] . '@' . $requestParams['hostname'];
    $this->view->result = $api->userSignup($requestParams);
    
  3. Change to

    $requestParams['name'] = $requestParams['username'] . '@' . $requestParams['hostname'];
    license::validate();
    $this->view->result = $api->userSignup($requestParams);
    
  4. Save changes and retest signup page functionality.


 

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