PROBLEM
New users are unable to sign up using the signup page as they are greeted with the error "No entry is registered for key 'w4m70Yt0hYUdlM2r2lrrIuY0zgKG4A3vvftu4NbbCWfW'"
ENVIRONMENT
- On-Premise Server + WebMail Installations: Version 7.4.2.1 > Current Version
CAUSE
License validation issue.
RESOLUTION
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Open and edit
/usr/local/atmail/webmail/application/modules/mail/controllers/SignupController.php
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Locate
$requestParams['name'] = $requestParams['username'] . '@' . $requestParams['hostname']; $this->view->result = $api->userSignup($requestParams);
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Change to
$requestParams['name'] = $requestParams['username'] . '@' . $requestParams['hostname']; license::validate(); $this->view->result = $api->userSignup($requestParams);
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Save changes and retest signup page functionality.
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