help centre
For more info visit status.atmail.com

How can we help?


Search our knowledge base for answers to
common questions and latest updates.



My activities New request

Follow

External Mail Client - Outlook 2011 for Mac

Stewart -

PROBLEM
I want my users to be able to configure their atmail 7 cloud accounts with Microsoft Outlook 2011 for Mac.

ENVIRONMENT

  • atmail 7 cloud

CAUSE
Requirement for Microsoft Outlook 2011 for Mac configuration.

RESOLUTION

Required details

To connect your atmail 7 cloud account to Microsoft Outlook 2011 for Mac you will need the following:

  • Email Address
  • Email Password
  • WebMail login page URL.

Setting up new account

Open Outlook for Mac 2011. From the 'Outlook' drop-down menu in the top bar, select Preferences.

In the 'Outlook Preferences' menu, under the 'Personal Settings' heading, click Accounts.

On the 'Accounts' screen, click E-mail Account.

Note: If you already have accounts configured, you can select the plus symbol in the lower left corner, then select Email Account.

Enter your full email address (e.g., myname@mydomain.com) and password. Click 'Add Account'.

Once you add your email address and password, the box will expand. Enter the following information into the expanded screen:

  • Username — Enter your entire email address (e.g., myname@mydomain.com)
  • Type — Select IMAP or POP3 from the drop-down menu.

Basic Server Settings:

Incoming server: mail-<subscriptionname>.atmailcloud.com or <subscriptionname>.atmailcloud.com
Port: 143 for IMAP, 110 for POP3

Outgoing server: smtp-<subscriptionname>.atmailcloud.com or <subscriptionname>.atmailcloud.com
Port: 25 or 587

Secure Server Settings:

Incoming server: mail-<subscriptionname>.atmailcloud.com or <subscriptionname>.atmailcloud.com
Port: 993 for IMAPS, 995 for POP3S

Outgoing server: smtp-<subscriptionname>.atmailcloud.com or <subscriptionname>.atmailcloud.com
Port: 25 or 587

Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud WebAdmin/Account Manager.

Click 'Add Account' and the click More Options under outgoing server. In the pop up window, select the authentication drop down and choose 'Use Incoming Server Info' then select 'OK' and confirm changes then close.

Have more questions? Submit a request

Comments


Contact our support team


+61 (7) 5357 6605       support@atmail.com