How can we help?

Watch this space: Upcoming Help Centre Migration


External IMAP Client - Outlook 2010

Stewart -

I want my users to be able to configure their atmail accounts with Outlook 2010.


  • On-Premise Server + WebMail Installations: Version 6.0 > Current Version
  • Webmail Only Installations: Version 6.0 > Current Version

Requirement for Outlook 2010 configuration.


Required details

To connect your atmail account to Outlook 2010 you will need the following:

  • Email Address
  • Email Password
  • WebMail login page URL.

Note: The WebMail login page is required for outgoing and incoming settings of your account in Outlook. If you WebMail login page is then your outgoing and incoming settings will be

Setting up New Account

Open Microsoft Outlook 2010 and click File then Info then Add Account.

Select 'Manually configure server settings or additional server types' and click Next.

Choose Service

Select 'Internet E-mail' and click Next.

Internet E-mail Settings

Fill out each filed with the required details. Once you have done this click onto 'Test Account Settings...' to confirm your details are correct.

Example configuration:

User Information

Your Name: atmail test
Email Address:

Server Information

Account Type: select POP3 or IMAP
Incoming Mail Server:
Outgoing Mail Server:

Logon Information

Password: P@SSW0RD!

Changing the port

If you have set up atmail to use a non standard port for either POP3, IMAP or SMTP you will need to change the port settings. From the 'POP and IMAP Account Settings' page click onto 'More Settings...' and select the 'Advanced' tab.

Change details to desired port numbers. Click OK to save settings and close 'More Settings...' dialogue box.

Complete Account Setup

Click on Next to continue.

Popup window for 'Test Account Settings'. Click Close when the test is complete to continue.

Click on Finish.


Contact our support team

+61 (7) 5357 6605