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External Mail Client - Outlook 2010 for Windows

Stewart -

PROBLEM
I want my users to be able to configure their atmail 7 cloud accounts with Outlook 2010.

ENVIRONMENT

  • atmail 7 cloud

CAUSE
Requirement for Outlook 2010 configuration.

RESOLUTION

Required details

To connect your atmail cloud account to Outlook 2010 you will need the following:

  • Email Address
  • Email Password
  • Server Settings
    • Basic Server Settings:
      Incoming server: mail-<subscriptionname>.atmailcloud.com
      Port: 143 for IMAP, 110 for POP3
      Outgoing server: smtp-<subscriptionname>.atmailcloud.com
      Port: 25 or 587
    • Secure Server Settings:
      Incoming server: mail-<subscriptionname>.atmailcloud.com
      Port: 143 for IMAP using TLS encryption, 110 for POP3 using TLS encryption, OR
      Port: 993 for IMAP using SSL, 995 for POP3 using SSL
      Outgoing server: smtp-<subscriptionname>.atmailcloud.com
      Port: 25 or 587 using TLS encryption
      Port: 465 using SSL

Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.

Setting up New Account

Open Microsoft Outlook 2010 and click File then Info then Add Account.

Select 'Manually configure server settings or additional server types' and click Next.

Choose Service

Select 'Internet E-mail' and click Next.

Internet E-mail Settings

Fill out each filed with the required details. Once you have done this click onto 'Test Account Settings...' to confirm your details are correct.

Example configuration:

User Information

Your Name: atmail test
Email Address: atmailtest@domain.com

Server Information

Account Type: select POP3 or IMAP
Incoming Mail Server: mail-username.atmailcloud.com
Outgoing Mail Server: smtp-username.atmailcloud.com

Logon Information

Username: atmailtest@domain.com
Password: P@SSW0RD!

Changing the port

If you have set up atmail to use a non standard port for either POP3, IMAP or SMTP you will need to change the port settings. From the 'POP and IMAP Account Settings' page click onto 'More Settings...' and select the 'Advanced' tab.

Change details to desired port numbers. Click OK to save settings and close 'More Settings...' dialogue box.

Complete Account Setup

Click on Next to continue.

Popup window for 'Test Account Settings'. Click Close when the test is complete to continue.

Click on Finish.

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