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External Mail Client - Outlook 2007 for Windows

Stewart -

PROBLEM
I want my users to be able to configure their atmail 7 cloud accounts with Outlook 2007.

ENVIRONMENT

  • atmail 7 cloud

CAUSE
Requirement for Outlook 2007 configuration.

RESOLUTION

Required details

To connect your atmail cloud account to Outlook 2007 you will need the following:

  • Email Address
  • Email Password
  • Server Settings
    • Basic Server Settings:
      Incoming server: mail-<subscriptionname>.atmailcloud.com
      Port: 143 for IMAP, 110 for POP3
      Outgoing server: smtp-<subscriptionname>.atmailcloud.com
      Port: 25 or 587
    • Secure Server Settings:
      Incoming server: mail-<subscriptionname>.atmailcloud.com
      Port: 143 for IMAP using TLS, 110 for POP3 using TLS
      Port: 993 for IMAP using SSL, 995 for POP3 using SSL
      Outgoing server: smtp-<subscriptionname>.atmailcloud.com
      Port: 465

Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.

Setting Up New Account

Open Microsoft Outlook 2007 and click Tools then Account Settings.

Click New and select 'Manually configure server settings or additional server types' then click Next.

Choose Email Service

Select 'Internet E-mail' from the list of options. This will enable you to connect POP or IMAP to send and receive messages.

Internet Email Settings

Fill out each filed with the required details. Once you have done this click onto 'Test Account Settings...' to confirm your details are correct. If your test works and you do not need to enter any more information click Next to finish account setup.

Example configuration:

User Information

Your Name: atmail test
Email Address: atmailtest@domain.com

Server Information

Account Type: select POP3 or IMAP
Incoming Mail Server: mail-username.atmailcloud.com
Outgoing Mail Server: smtp-username.atmailcloud.com

Logon Information

Username: atmailtest@domain.com
Password: P@SSW0RD!

Changing the port

If you have set up atmail to use a non standard port for either POP3, IMAP or SMTP you will need to change the port settings. From the 'Internet Email Settings' page click onto 'More Settings...' and select the 'Advanced' tab.

Change details to desired port numbers. Click OK to save settings and close 'More Settings...' dialogue box. Click onto next to complete account setup.

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