PROBLEM
I want my users to be able to configure their atmail accounts with Outlook 2013.

ENVIRONMENT

• On-Premise Server + WebMail Installations: Version 6.0 > Current Version
• Webmail Only Installations: Version 6.0 > Current Version

CAUSE
Requirement for Outlook 2013 configuration.

RESOLUTION

Required details

To connect your atmail account to Outlook 2013 you will need the following:

• Email Address
• Email Password
• WebMail login page URL.

Note: The WebMail login page is required for outgoing and incoming settings of your account in Outlook. If you WebMail login page is http://domain.com/mail/ then your outgoing and incoming settings will be mail.domain.com.

Setting up New Account

Open Microsoft Outlook 2013 and click 'File' then Info then Add Account.

Select 'Manual setup or additional server types' and click Next.

Choose Service

Select 'POP or IMAP' and click Next.

POP and IMAP Account Settings

Fill out each filed with the required details. Once you have done this click on 'Test Account Settings...' to confirm your details are correct.

Example configuration:

User Information

Your Name: atmail test
Email Address: atmailtest@domain.com

Server Information

Account Type: select POP3 or IMAP
Incoming Mail Server: mail.domain.com
Outgoing Mail Server: mail.domain.com

Logon Information

Username: atmailtest@domain.com
Password: P@SSW0RD!

Required IMAP Advanced Settings

Click on 'More Settings...'. In the popup window, go to the 'Advanced' tab.

 

Folders
Root folder path: Inbox

Click OK to save settings and close the 'More Settings...' dialogue box. Click Next to complete account setup.

Changing the port

If you have set up atmail to use a non standard port for either POP3, IMAP or SMTP you will need to change the port settings. From the 'POP and IMAP Account Settings' page click on 'More Settings...' and select the advanced tab.

Change details to desired port numbers. Click "OK" to save settings and close "More Settings..." dialogue box.

Complete Account Setup

Click Next to continue.

Popup window for 'Test Account Settings'. Click 'Close' when complete to continue.

Click 'Finish'.