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How to reset the WebAdmin password

Stewart -


I have forgotten my WebAdmin password.


  • On-Premise Server + WebMail Installations: Version 6.0 > Current Version
  • Webmail Only Installations: Version 6.0 > Current Version


It happens, you forget the admin user password for Atmail, or your sysadmin leaves without providing the password


  1. Find the mysql details for Atmail under webmail/config/dbconfig.ini
  2. Connect to the mysql server, e.g
    mysql -u root -p
  3. Reset the password via SQL
    mysql> update AdminUsers set Password=MD5('mynewpass') where Username='admin' and UMasterAdmin='1';

  4. Login via the Atmail Webadmin with the new password.
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