PROBLEM

I am trying to set up some accounts such as billing and support that can be accessed by other people via IMAP folders

ENVIRONMENT

• On-Premise Server + WebMail Installations: Version 6.0 > Current Version
• Webmail Only Installations: Version 6.0 > Current Version

CAUSE

Sharing users mail directory (maildir)

RESOLUTION

On the server-mode of Atmail you can share a users maildir directory with other users on the system.

As an example, this will allow you to setup the support@domain.com to be viewed as a folder on other users accounts, e.g james@domain.com

To enable you need to create a symbolic link , e.g

You can repeat the process for another number of user-accounts to share a folder.

This will create the Support mailbox as a folder under the james@domain.com email-account. Via WebMail or an IMAP client, the user can view all messages in the support@domain.com mailbox.

Alternatively you can mask a single account to point to another maildir directory. This is useful if you want the james@domain.com account, to be masked directly to the support@domain.com mailbox ( without a symbolic link or alias )

To enable use the SQL query:

If the james@domain.com user logs in via WebMail, POP3 or IMAP, they will have direct access to the mailbox of support@domain.com