How can we help?

Watch this space: Upcoming Help Centre Migration


Force Re-Run Upgrade in Atmail 7

Stewart -


My upgrade failed.


  • On-Premise Server + WebMail Installations: Version 7.0 > Current Version 7
  • Webmail Only Installations: Version 7.0 > Current Version 7


If you run into any troubles with the upgrade you may need to re-run the upgrade process.


Assuming that your last version was 7.00.2; Login to your Atmail database and execute the following command.

mysql> update Config set keyValue = "7.00.2" where keyName = "version";

This will fool the WebAdmin update scripts and enable re-running the sql schema updates via the WebAdmin > License > Update Software.

Following the success of the WebAdmin update, please then execute the server-update.php file as the update page will instruct you.

php server-update.php 7.00.2


Contact our support team

+61 (7) 5357 6605