PROBLEM

My upgrade failed.

ENVIRONMENT

• On-Premise Server + WebMail Installations: Version 6.0 > Current Version 6
• Webmail Only Installations: Version 6.0 > Current Version 6

CAUSE

If you run into any troubles with the upgrade you may need to re-run the upgrade process.

RESOLUTION

Assuming that your last version was 6.20.1; Login to your Atmail database and execute the following command.

mysql> update Config set keyValue = "6.20.1" where keyName = "version";

This will fool the WebAdmin update scripts and enable re-running the sql schema updates via the WebAdmin > License > Update Software.

Following the success of the WebAdmin update, please then execute the server-update.php file as the update page will instruct you.

php server-update.php 6.20.1