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SubAdmin login session error

Stewart -

PROBLEM
I keep getting a session error when trying to login as a SubAdmin.

ENVIRONMENT

  • On-Premise Server + WebMail Installations: Version 6.0 > Current Version
  • Webmail Only Installations: Version 6.0 > Current Version

CAUSE
/var/lib/php/session must be owned by the WebServer user.

RESOLUTION

  1. If you are experiencing problems with logging into SubAdmin due to session error try the following.
    cat /etc/php.ini | grep session
  2. Find:
    session.save_path = "/var/lib/php/session"
  3. This directory must be owned by the webserver user.
  4. To find the webserver username.
    ps aux |grep httpd
  5. Change directory owner.
    chown -R atmail:atmail /var/lib/php/session
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