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External IMAP Client - Microsoft Outlook 2011 for Mac

Stewart -

PROBLEM
I want my users to be able to configure their atmail accounts with Microsoft Outlook 2011 for Mac.

ENVIRONMENT

  • On-Premise Server + WebMail Installations: Version 6.0 > Current Version
  • Webmail Only Installations: Version 6.0 > Current Version

CAUSE
Requirement for external program configuration.

RESOLUTION

Required details

To connect your atmail account to Microsoft Outlook 2011 for Mac you will need the following:

  • Email Address
  • Email Password
  • WebMail login page URL.

Note: The WebMail login page is required for outgoing and incoming settings of your account in Microsoft Outlook 2011 for Mac. If you WebMail login page is http://domain.com/mail/ then your outgoing and incoming settings will be mail.domain.com.

Setting up new account

Open Outlook for Mac 2011. From the 'Outlook' drop-down menu in the top bar, select Preferences.

In the 'Outlook Preferences' menu, under the 'Personal Settings' heading, click Accounts.

On the 'Accounts' screen, click E-mail Account.

Note: If you already have accounts configured, you can select the plus symbol in the lower left corner, then select Email Account.

Enter your full email address (e.g., myname@mydomain.com) and password. Click 'Add Account'.

Once you add your email address and password, the box will expand. Enter the following information into the expanded screen:

  • Username — Enter your entire email address (e.g., myname@mydomain.com)
  • Type — Select IMAP from the drop-down menu.

Basic Server Settings:
Incoming server: mail.domain.com Port: 143 
Outgoing server: mail.domain.com Port: 25

Secure Server Settings:
Incoming server: mail.domain.com Port: 993
Outgoing server: mail.domain.com Port: 465

Click 'Add Account' and the click More Options under outgoing server. In the pop up window, select the authentication drop down and choose 'Use Incoming Server Info' then select 'OK' and confirm changes then close.

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