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ERROR: Cannot Login Due To Serialization Failure

Nathan Salt -

PROBLEM
I'm receiving the following error message when trying to log into an atmail 7 cloud account.

⚠ SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction

ENVIRONMENT

  • atmail 7 cloud

RESOLUTION

  1. Clear Browser cache.

CAUSE
Currently unknown cause.

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