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License Exceeded

Stewart -

PROBLEM
I can't login to webmail. It shows a "License Exceeded" error.

ENVIRONMENT

  • On-Premises Server Installations: Version 7.0 > Version 7.2
  • Webmail Only Installations: Version 7.0 > Version 7.2

CAUSE
This was caused by an error in the generation of some serial keys.

RESOLUTION

  1. This can be resolved by simply updating to the latest version of AtMail. If you can't or don't want to update, download this patch:

    http://download.atmail.com/License-Exceeded-Patch.zip

  2. Save the tgz file to:

    /usr/local/atmail/webmail

  3. Extract the files in the tgz:

    tar -xvzf atmal.70.exceeded.patch.tgz

  4. Ensure permissions are correct in the atmail folder:

    chown -R atmail:atmail /usr/local/atmail
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