help centre
For more info visit status.atmail.com

How can we help?


Search our knowledge base for answers to
common questions and latest updates.



My activities New request

Follow

Identities & signatures

Dominic -

PROBLEM

How do I use Identities & signatures?

ENVIRONMENT

  • atmail cloud

RESOLUTION

Multiple identities and signatures are useful when you have multiple accounts forwarding to your webmail. For example, you can create an identity & signature to send from when replying to forwarded emails from a specific account.

Identities & signatures can be found by clicking the settings cog Screenshot_from_2017-10-20_15-05-06.png within your webmail and then Screenshot_from_2017-12-18_12-07-07.png on the left hand side of your display and then finding the Identities & signatures section. By default, there should be only one signature using your account name.
Screenshot_from_2017-12-18_12-51-52.png

Editing or creating a current identity & signature

You can edit the default signature by clicking the Screenshot_from_2017-12-18_12-32-59.png icon. To create a new signature, click the Screenshot_from_2017-12-18_12-09-21.png icon. This will open a pop-up window where you can define your name, email and signature with logo.
Screenshot_from_2017-12-18_13-15-20.png

You can then proceed to populate these fields with your desired content.

 

Using the editor to create your Signature

The editor has all the expected features. Upon clicking on the Screenshot_from_2017-12-18_13-22-28.png icon, you will be presented with advanced formatting that includes:
Screenshot_from_2017-12-18_13-23-20.png

Using the HTML editor, you can insert and edit HTML code to create your signature. 

Screenshot_from_2017-12-18_13-28-01.png

Selecting your identity & signature

After creating multiple identities & signatures, these will be available from the Screenshot_from_2017-12-18_12-15-58.png icon in your composer.
Screenshot_from_2017-12-18_13-30-51.png

This will display a drop-down box of your available identities & signatures.
Screenshot_from_2017-12-18_13-30-58.png

You can then select any signatures that are available.

Screenshot_from_2017-12-18_13-31-06.png

Your identity & signature should now be loaded and ready to compose with.

Have more questions? Submit a request

Comments


Contact our support team


+61 (7) 5357 6605       support@atmail.com