PROBLEM
How can I configure my account settings?
ENVIRONMENT
- atmail cloud
RESOLUTION
Management of multiple accounts, security questions and recovery email addresses can all be found in the accounts section of your webmail.
Finding your Account Settings.
- Account settings can be found by clicking the settings cog
within your webmail and then 
on the left hand side of your display. - Your webmail will now show all relevant account options.
Primary Account
If multiple accounts are enabled for your account and you have more then one account configured, you can set your primary(default) account here. Do this by clicking the drop-down arrow 
and selecting your desired account.
Available Accounts
This section lists all available accounts that have been configured. Additional IMAP account functionality coming soon.
Change Password
You can update your password by clicking the 
button. The current gobal password policy is defined below however this may be different if your administrator has enforced further policy:
- Minimum 8 Characters
- 1 Minimum lowercase character
- 1 Minimum uppercase character
- 1 Minimum numeric character
- 1 Minimum non-alphanumeric character
- Maximum 4 identical characters
- Can not be the same as 3 previous passwords.
If your new password fails to abide by the atmailcloud password policy you will receive the below message.
Upon successfully changing your password, you will receive the following banner at the bottom of your webmail confirming a successful change. 
Security Questions
Security questions will be used to assist in further identification of your ownership of the account. A minimum of 3 questions and answers must be defined to enable the use of the password recovery feature.
To set your question, click 
.
This will open a drop-down section of 5 default questions. To see the list of available questions, click the drop-down arrow .
If you wish to create your own questions, click 
. A pop-out window will appear allowing you to enter your desired question. 
After clicking OK, you can provide an answer. 
After configuring this section, please remember to click 
.
Recovery Email
If you have defined a minimum of 3 security questions, you can define an email address that will be used to aid you in password recovery. 
You can recovery your password using our password recovery documentation.
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