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Supported Browsers and Third Party Mail Clients

Stewart -

PROBLEM

What browsers and third party mail clients are supported by atmail?

CAUSE
Requirement to understand what browsers and clients atmail supports. 

BROWSERS

The atmail webmail UI utilizes the latest in JavaScript (React) technologies. In order to deliver you the most intuitive and responsive experience, the below browsers are recommended and supported for full functionality.

For the best user experience in atmail, it is recommended that you use the latest versions of either Google Chrome or Mozilla Firefox. Safari and Internet Explorer/Microsoft Edge are also suitable browsers. If you need them, the download links for Firefox and Chrome are below:

Chrome and Firefox are also available for mobile devices - visit the Google Play store for Android devices or the App Store on Apple devices to download Firefox or Chrome. 

All supported browsers.

  • Google Chrome (latest)
  • Mozilla Firefox (latest)
  • Apple Safari (latest)
  • Microsoft Edge (latest)
  • Microsoft Internet Explorer 11 (not recommended) 
  • Mobile (latest per device)

THIRD PARTY CLIENTS

The atmail mail server utilizes the latest in SMTP and IMAP/POP3 technologies. In order to deliver you the most intuitive and responsive experience, the below third party clients are recommended and supported for full functionality.

For the best user experience in atmail, it is recommended that you use the latest versions of either Microsoft Outlook or Apple Mail. Thunderbird and Mobile clients are also suitable third party applications.

All supported third party clients.

  • Microsoft Outlook (n-1)
  • Mozilla Thunderbird(n-1)
  • Apple Mail (n-1)
  • Mobile (latest per device)

SECURITY

Transport Layer Security (TLS) is a protocol that provides privacy and data integrity between two communicating applications and is the most widely deployed security protocol used today. TLS is used by atmail in web browsers and third party mail clients, as they require data to be securely exchanged over the internet. The use of TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification.

There are known vulnerabilities associated with SSL 3.0/TLS 1.0/TLS 1.1 which allow adversaries to monitor/intercept traffic and decrypt secure transmissions. Atmail utilizes TLS 1.2 to provide an enhanced level of encryption to protect our networks and users. Browsers and third party clients that do not support TLS 1.2 will not be able to connect to atmail services. 

For example, the following clients are known to be unable to use TLS 1.2. Update these clients to ensure uninterrupted access to the atmail service.

  • Android 4.3 and earlier versions
  • Firefox version 5.0 and earlier versions
  • Microsoft Internet Explorer 8-10 on Windows 7 and earlier versions
  • Microsoft Internet Explorer 10 on Windows Phone 8
  • Apple Safari 6.0.4/OS X10.8.4 and earlier versions

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