PROBLEM
I want my users to be able to configure their atmail cloud accounts with Outlook 365 on their Mac.

ENVIRONMENT

• atmail cloud

CAUSE
Requirement for Outlook 365 Mac configuration.

RESOLUTION

Required details

To connect your atmail cloud account to Outlook 365 Mac you will need the following:

• Email Address
• Email Password
• Server Settings
• Basic Server Settings:
  
  US Servers
  
  Incoming server
  imap-us.atmailcloud.com
  or
  pop-us.atmailcloud.com
  Port: 143 for IMAP, 110 for POP3
  
  Outgoing server
  smtp-us.atmailcloud.com
  Port: 25 or 587
  
  EU Servers
  
  Incoming server
  imap-eu.atmailcloud.com
  or
  pop-eu.atmailcloud.com
  Port: 143 for IMAP, 110 for POP3
  
  Outgoing server
  smtp-eu.atmailcloud.com
  Port: 25 or 587
• Secure Server Settings:
  
  US Servers
  
  Incoming server
  imap-us.atmailcloud.com
  or
  pop-us.atmailcloud.com
  TLS - Port: 143 for IMAP, 110 for POP3
  SSL - Port: 993 for IMAP, 995 for POP3
  
  Outgoing server
  smtp-us.atmailcloud.com
  TLS - Port: 25 or 587
  SSL - Port: 465
  
  EU Servers
  
  Incoming server
  imap-eu.atmailcloud.com
  or
  pop-eu.atmailcloud.com
  TLS - Port: 143 for IMAP, 110 for POP3
  SSL - Port: 993 for IMAP, 995 for POP3
  
  Outgoing server
  smtp-eu.atmailcloud.com
  TLS - Port: 25 or 587
  SSL - Port: 465

⚠ Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.

Setting up New Account

Open Microsoft Outlook 365 and click Outlook then Preferences then Accounts.

Select Add Email Account.

Enter your account email address.

Select IMAP/POP.

Enter your account details. Then click onto Add Account.

Setup is now complete.