PROBLEM
Should I use an "email alias" or "forward" for my email routing?

ENVIRONMENT

• atmail cloud

CAUSE
Requirement for email routing.

RESOLUTION

Within the atmail cloud there are 2 options for alternate email routing. If you need to route emails internally, use an email alias. If you need to route emails to an external account, use a forward.

Email Alias: adding email aliases.

Forward: forwarding to external email account.