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account access points

Stewart -

PROBLEM
How can I access my atmail cloud account?

ENVIRONMENT

  • atmail cloud EU
  • atmail cloud US
  • atmail cloud US-EAST

CAUSE
Access requirement.

RESOLUTION

webmail URL

https://<subscriptionname>.atmailcloud.com

 

webadmin URL

US Servers: https://us.atmailcloud.com/admin/
US-EAST Servers: https://admin.us-east.atmailcloud.com/
EU Servers: https://eu.atmailcloud.com/admin/

External Client Settings 

Secure Server Settings

  • US Servers
    • Incoming server
      imap-us.atmailcloud.com
      or
      pop-us.atmailcloud.com

      TLS - Port: 143 for IMAP, 110 for POP3
      SSL
      - Port: 993 for IMAP, 995 for POP3
    • Outgoing server
      smtp-us.atmailcloud.com

      TLS - Port: 25 or 587
      SSL - Port: 465
  • US-EAST Servers
    • Incoming server
      imap.us-east.atmailcloud.com
      or
      pop.us-east.atmailcloud.com

      TLS - Port: 143 for IMAP, 110 for POP3
      SSL
      - Port: 993 for IMAP, 995 for POP3
    • Outgoing server
      smtp.us-east.atmailcloud.com

      TLS - Port: 25 or 587
      SSL - Port: 465
  • EU Servers
    • Incoming server
      imap-eu.atmailcloud.com
      or
      pop-eu.atmailcloud.com

      SSL - Port: 993 for IMAP, 995 for POP3
    • Outgoing server
      smtp-eu.atmailcloud.com

      TLS - Port: 25 or 587
      SSL - Port: 465

Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.

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