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account access points

Stewart -

PROBLEM
How can I access my atmail cloud account?

ENVIRONMENT

  • atmail cloud

CAUSE
Access requirement.

RESOLUTION

webmail URL

https://<subscriptionname>.atmailcloud.com

or

https://<subscriptionname>.atmailcloud.com/webmail/

webadmin URL

US servers: https://us.atmailcloud.com/admin/
EU Servers: https://eu.atmailcloud.com/admin/

External Client Settings

  • Basic Server Settings:

    US Servers

    Incoming server

    imap-us.atmailcloud.com

    or

    pop-us.atmailcloud.com

    Port: 143 for IMAP, 110 for POP3

    Outgoing server

    smtp-us.atmailcloud.com

    Port: 25 or 587

    EU Servers

    Incoming server


    imap-eu.atmailcloud.com

    or

    pop-eu.atmailcloud.com

    Port: 143 for IMAP, 110 for POP3

    Outgoing server

    smtp-eu.atmailcloud.com

    Port: 25 or 587

  • Secure Server Settings:

    US Servers

    Incoming server

    imap-us.atmailcloud.com

    or

    pop-us.atmailcloud.com

    TLS - Port: 143 for IMAP, 110 for POP3
    SSL
    - Port: 993 for IMAP, 995 for POP3


    Outgoing server

    smtp-us.atmailcloud.com

    TLS - Port: 25 or 587
    SSL - Port: 465

    EU Servers

    Incoming server

    imap-eu.atmailcloud.com

    or

    pop-eu.atmailcloud.com

    TLS - Port: 143 for IMAP, 110 for POP3
    SSL
    - Port: 993 for IMAP, 995 for POP3


    Outgoing server

    smtp-eu.atmailcloud.com

    TLS - Port: 25 or 587
    SSL - Port: 465

Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.

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