PROBLEM
How can I access my atmail cloud account?
ENVIRONMENT
- atmail cloud
CAUSE
Access requirement.
RESOLUTION
webmail URL
https://<subscriptionname>.atmailcloud.com
or
https://<subscriptionname>.atmailcloud.com/webmail/
webadmin URL
US servers: https://us.atmailcloud.com/admin/
EU Servers: https://eu.atmailcloud.com/admin/
External Client Settings
- Basic Server Settings:
US Servers
Incoming server
imap-us.atmailcloud.com
or
pop-us.atmailcloud.com
Port: 143 for IMAP, 110 for POP3
Outgoing server
smtp-us.atmailcloud.com
Port: 25 or 587
EU Servers
Incoming server
imap-eu.atmailcloud.com
or
pop-eu.atmailcloud.com
Port: 143 for IMAP, 110 for POP3
Outgoing server
smtp-eu.atmailcloud.com
Port: 25 or 587 - Secure Server Settings:
US Servers
Incoming server
imap-us.atmailcloud.com
or
pop-us.atmailcloud.com
TLS - Port: 143 for IMAP, 110 for POP3
SSL - Port: 993 for IMAP, 995 for POP3
Outgoing server
smtp-us.atmailcloud.com
TLS - Port: 25 or 587
SSL - Port: 465
EU Servers
Incoming server
imap-eu.atmailcloud.com
or
pop-eu.atmailcloud.com
TLS - Port: 143 for IMAP, 110 for POP3
SSL - Port: 993 for IMAP, 995 for POP3
Outgoing server
smtp-eu.atmailcloud.com
TLS - Port: 25 or 587
SSL - Port: 465
⚠ Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.
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