account access points

PROBLEM
How can I access my atmail cloud account?

ENVIRONMENT

• atmail cloud EU
• atmail cloud US
• atmail cloud US-EAST

CAUSE
Access requirement.

RESOLUTION

webmail URL

https://<subscriptionname>.atmailcloud.com

or

https://<subscriptionname>.atmailcloud.com/webmail/

webadmin URL

US Servers: https://us.atmailcloud.com/admin/
US-EAST Servers: https://admin.us-east.atmailcloud.com/
EU Servers: https://eu.atmailcloud.com/admin/

External Client Settings 

Secure Server Settings

• US Servers
  • Incoming server
    imap-us.atmailcloud.com
    or
    pop-us.atmailcloud.com
    
    TLS - Port: 143 for IMAP, 110 for POP3
    SSL - Port: 993 for IMAP, 995 for POP3
  • Outgoing server
    smtp-us.atmailcloud.com
    
    TLS - Port: 25 or 587
    SSL - Port: 465
• US-EAST Servers
• Incoming server
  imap.us-east.atmailcloud.com
  or
  pop.us-east.atmailcloud.com
  
  TLS - Port: 143 for IMAP, 110 for POP3
  SSL - Port: 993 for IMAP, 995 for POP3
• Outgoing server
  smtp.us-east.atmailcloud.com
  
  TLS - Port: 25 or 587
  SSL - Port: 465
• EU Servers
  
  • Incoming server
    imap-eu.atmailcloud.com
    or
    pop-eu.atmailcloud.com
    
    SSL - Port: 993 for IMAP, 995 for POP3
  • Outgoing server
    smtp-eu.atmailcloud.com
    
    TLS - Port: 25 or 587
    SSL - Port: 465
    

⚠ Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.