PROBLEM
How can I access my atmail cloud account?

ENVIRONMENT

• atmail cloud

CAUSE
Access requirement.

RESOLUTION

webmail URL

https://<subscriptionname>.atmailcloud.com

or

https://<subscriptionname>.atmailcloud.com/webmail/

webadmin URL

US servers: https://us.atmailcloud.com/admin/
EU Servers: https://eu.atmailcloud.com/admin/

External Client Settings

• Basic Server Settings:
  
  US Servers
  
  Incoming server
  
  imap-us.atmailcloud.com
  
  or
  
  pop-us.atmailcloud.com
  
  Port: 143 for IMAP, 110 for POP3
  
  Outgoing server
  
  smtp-us.atmailcloud.com
  
  Port: 25 or 587
  
  EU Servers
  
  Incoming server
  
  imap-eu.atmailcloud.com
  
  or
  
  pop-eu.atmailcloud.com
  
  Port: 143 for IMAP, 110 for POP3
  
  Outgoing server
  
  smtp-eu.atmailcloud.com
  
  Port: 25 or 587
  
  
• Secure Server Settings:
  
  US Servers
  
  Incoming server
  
  imap-us.atmailcloud.com
  
  or
  
  pop-us.atmailcloud.com
  
  TLS - Port: 143 for IMAP, 110 for POP3
  SSL - Port: 993 for IMAP, 995 for POP3
  
  
  Outgoing server
  
  smtp-us.atmailcloud.com
  
  TLS - Port: 25 or 587
  SSL - Port: 465
  
  EU Servers
  
  Incoming server
  
  imap-eu.atmailcloud.com
  
  or
  
  pop-eu.atmailcloud.com
  
  TLS - Port: 143 for IMAP, 110 for POP3
  SSL - Port: 993 for IMAP, 995 for POP3
  
  
  Outgoing server
  
  smtp-eu.atmailcloud.com
  
  TLS - Port: 25 or 587
  SSL - Port: 465
  

⚠ Note: Connection via Secure Server Settings is highly recommended. IMAP is also preferred over POP3. If you are unsure on what settings to use with your atmail cloud account, please contact your atmail cloud webadmin/Account Manager.